Job Description
Complete in-home service calls for household appliances such as washer machines, dryers, refrigerators, stoves, microwaves, dishwashers, garbage disposals, etc.
Educate and assist customers in choosing the best options.
Maintain a clean, organized job site and a well inventoried truck.
Work alongside customer experience coordinators and dispatchers to ensure overall success of the service call.
Desired Skills and Experience:
Minimum of 2 years’ experience in appliance repair
Excellent customer service skills
Strong Verbal and Written Skills
Great attention to detail; highly organized
Willing to work in a team environment
Benefits:
Competitive Hourly Compensation
Company Provided Truck/Van
Company Provided Power Tools
401k Matching Program: Hoffmann Brothers will match 100% of the first 4% contributed by employee, plus an additional 4% at year end, resulting in a total of 12% (4% contributed by employee and 8% matched)
Free Health, Dental, and Vision insurance for the employee, dependents, and spouse (if not offered insurance by current employer)
Generous Paid Vacation
6 Paid holidays
Bonus Programs
Paid Training
Cell Phone Reimbursement
Tool Replacement Policy
Company Events
Safety:
Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements.
Requirements:
To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, walk, stoop, use hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 80lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
This position is paid hourly, with plenty of opportunity for overtime, commissions, and bonuses throughout the year.